The Dundee-based firm, specialising in property and rented accommodation in the city and surrounding regions, is dedicated to customer service in the realms of property buying, selling, renting, and management.

With over a decade of experience in the property sector, Ms Todd approached Business Gateway following her redundancy in late 2022 to turn her long-held dream of establishing a letting agency into reality. Business Gateway provided her with comprehensive start-up services, including personalised support from a dedicated business adviser.

This enabled her to create a robust business model, which incorporated advice on company regulations and funding, alongside development of a strategic marketing plan featuring social media content to bolster digital visibility.

Ms Todd was also able to future-proof her business through attending a series of webinars organised by Business Gateway, preparing her to tackle potential issues related to business establishment.

Scott Geddes, Business Gateway adviser, said: “Anyone starting a new business will have obstacles to contend with at the beginning. Rather than shy away from them, Louise faced these challenges head-on and adapted her mindset, which was really inspiring to see.

“We were able to support her with a range of our start-up support, as well as signposting Louise to a wider network to help her grow her business knowledge and operations further.”

Since its inception, Louise Todd Property Management has secured substantial portfolios, preventing properties from sitting vacant. Ms Todd is also actively collaborating with other agencies to maximise occupancy rates in Dundee and neighbouring areas.

Ms Todd said: “The support I’ve received from Business Gateway has been invaluable. Although I had lots of experience in property, I had never run my own business before, which was daunting. My adviser was so generous with his time and provided a safe pair of hands throughout the whole process.”