Citizens Advice Bureaux secure £170m for people in Scotland

The additional funds, an increase of around £40 million on the previous year, took the form of social security payments, employment entitlements, energy costs and debt reductions among other issues.

CAS chief executive Derek Mitchell said: “These extraordinary figures are testament to the life changing work CAB staff and volunteers are doing in communities across Scotland every single day.

“We know that too many people face a financial cliff edge, one big unexpected bill away from being in real trouble. CABs make a real and tangible difference to the lives of tens of thousands of people every year.

“Investing in CABs is investing in people. Our advice helps put money into people’s pockets and strengthen local communities.

“What these figures also show is that the Citizens Advice network delivers exceptional value for money. For every £1 invested in core advice funding CABs are returning £16 for people.

“We know there are potentially very tough times ahead, as policy makers face difficult spending decisions while trying to build our economy back better. These figures make clear that the return on investment on advice is good for the economy and good for social justice.

“Since restrictions came into force during Covid-19 our CABs didn’t miss a beat, transitioning to remote working to continue to serve their local communities. Despite these restrictions the network has issued more than 643,000 pieces of advice since March.

“We’ve been helping people for over 80 years, since the Second World War, and we’re here to ensure people get the advice they need during this crisis, and we’ll be there to help afterwards too.”