Unity Trust Bank appoints seasoned banker to enhance Scottish customer relations
Unity Trust Bank has appointed Dawn Morris to the new role of deposits relationship manager for the North & Scotland to help develop the bank’s growing customer portfolio.
Bringing over three decades of banking experience to the role, Ms Morris will work with new and existing day-to-day banking customers to better understand their individual needs and support them with their liquidity and investment requirements.
Ms Morris said: “I’d never considered working for an ethical bank before but when I learned how Unity uses finance to help improve the lives of local communities it touched a nerve.
“Unity’s ethos and values are a natural fit for me and I’m excited to join the team.
“My role is to nurture and grow our deposits portfolio so that we can achieve maximum positive impact across the UK.”
A key focus for Dawn will be talking to customers about their plans and strategies and raising awareness about the range of products and services available to help them manage their savings and investments.
She added: “By pro-actively engaging with our deposit customers about their cash flow cycles and investment strategies, we will be able to understand their needs better than we’ve ever done before.
“At the moment, interest rates in the UK are very good. We think it’s important to raise awareness about that so our deposit customers have the confidence to develop their thought process and ensure they’re getting maximum benefit from their savings and deposits.
“I’m really looking forward to getting to know Unity’s deposit customers and helping them to grow and deliver impact.”
John Copping, relationship director (North & Scotland) at Unity Trust Bank’s Manchester office, said: “I am delighted to welcome Dawn to Unity. She has a wealth of experience in banking, including specialising in deposits and cash management, and her knowledge will be a real asset to the bank.
“We already have a dedicated team of relationship managers in place who support our lending customers in the region, but investing in the deposit side of our business will help us enhance the customer experience even more and ensure organisations are making the most of their capital.”
Unity, which reported a record level of lending in its half-year results – exceeding £900 million for the first time and growing 9% from last year – has also appointed new deposits relationship managers in its South and Midlands teams.