Greenshoots: ePOS Hybrid’s surging growth supports hospitality bounce-back
Edinburgh-based hospitality technology specialist, ePOS Hybrid, has revealed a significant uplift across all parts of its business as it played a key role in helping hospitality sector clients overturn the challenges of the Covid-19 pandemic.
Over the last 18 months, ePOS Hybrid increased its client portfolio by more than 290% and has also seen product usage rocket by 300% in the last 12 months – as both businesses and customers have adjusted to using more hospitality-based tech during and post-lockdown.
The firm, which offers a suite of fully connected point-of-sale solutions to a wide range of takeaways, bars, restaurants and other hospitality businesses across the world, is now gearing up for another round of investor funding to support its future expansion plans.
The market-leading disruptive technology developed by the business can automate a bar or restaurant’s operations, streamline processes and enhance efficiency for both staff and customers.
Managers can receive in-depth reports and analysis of everything from tracking stock and food waste to reservations and capacity, while fully-branded online ordering platforms and mobile apps can be built and launched by users themselves within minutes, empowering hospitality businesses to take advantage of the growing online ordering and home delivery markets to drive online revenues while avoiding large third party commissions.
Bhas Kalangi, founder and CEO of ePOS Hybrid, said: “The growth of ePOS Hybrid over the last 18 months can only be described as exponential – and we’re already on target to dwarf this growth in 2022.
“Despite the Covid-related challenges many businesses have faced over the last 18 months, demand for our products from customers in the hospitality sector have risen by more than 290%.
“Since 2020, total platform transactions have increased by more than 7,000%, up from around £970,000 to £78 million. This has been fuelled by increased demand from hospitality operators for transformative technologies which help to streamline their business and to meet head-on the changes in consumer trends and behaviour such as the massive switch to online ordering and home delivery.
“Operators have had to up their game and become much savvier in using technology to maintain their profit margins, in an environment where wholesale and staffing costs are rising and to meet the challenge of improving the customer experience. That is driving demand for our suite of integrated point-of-sale solutions.”
Since its launch in January 2020, ePOS Hybrid’s tech has processed in excess of £78 million in transactions and more than six million people have used the firm’s products to buy a food or drink item.
ePOS Hybrid has continued to lead innovation within the industry throughout the pandemic as it continues to position itself for explosive international growth. The firm already boasts an extensive portfolio of clients throughout the UK and Ireland. 2022 will see aggressive growth into European and global markets.