JP Morgan Chase exceeds one million UK customers as it marks first anniversary

JP Morgan Chase exceeds one million UK customers as it marks first anniversary

More than one million U.K. customers now bank with Chase, the consumer and commercial banking business of JPMorgan Chase & Co, just 12 months after opening its digital bank in the U.K.

On its first anniversary, Chase now holds over £10 billion in customer deposits in the U.K., and has processed approximately 92 million card and payment transactions since launch.

One year after launch, the digital bank has revealed insights into how customers are using and managing their money with Chase.



Customers have an average of £27,000 in their Chase Saver account compared to the national average for savings of £23,000. They are also actively using round-ups, with customers saving an average of £13 per month from the small change on their transactions.

Chase’s 1% cashback on everyday debit card spending is proving hugely popular with customers. The top 3 transaction categories for customers earning cashback with their debit card are:

  • Grocery and supermarket shopping
  • Restaurants and fast-food outlets
  • Public transport

Sanjiv Somani, UK CEO of Chase and Nutmeg, commented: “We set out to offer customers good value banking products with a straightforward experience delivered through an easy to use app, and we’re excited that consumers have responded so positively to our offer in our first year. This is just the beginning and, as we broaden our product offering and fully integrate the investment products offered by Nutmeg, we look forward to playing a wider role in the financial lives of our customers in the future and supporting the communities we serve.”

Over time, Chase intends to introduce a broad range of banking products for U.K. customers that meet their financial needs. That will include new features and enhancements to the Chase current account, new savings options for customers, and lending products, such as a Chase credit card. Chase has 1,000 U.K. based employees and has more hires planned as it grows.

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