Over the past 12 months, Nord Dallas, based in Kirkwall, has achieved a number of significant milestones – marking a new chapter in its long-standing history of serving local businesses and the wider community.

Since joining TL Dallas in 2024, the business has grown its team, welcoming two new client-facing colleagues, Alfie Isbister and Emmy Ashton, bringing the total headcount to 12.

“Joining TL Dallas has allowed us to remain proudly independent whilst benefiting from being part of a respected group that shares our values,” said Kevin Hancock, head of office and a seasoned insurance broker with 31 years of experience.

“This year’s success reflects our strong client relationships, expert service, and a commitment to the unique insurance needs of Orkney-based businesses and individuals. It’s been a fantastic year of growth and stability, and we’ve deepened our roots in the Orkney community through several new sponsorships.”

The firm is also recognising several long-serving team members, celebrating major milestones in 2025. Karen Skea marks an impressive 32 years in the insurance industry; Mandy Byers is celebrating 25 years in the sector; Lisa Drever, who started in insurance at just 16, celebrates 38 years at the firm – having joined under the leadership of Kevin Hancock’s parents; and Carragh Sinclair will have been with the business for 17 years next February.

Kevin added: “It’s all about our team – they’re loyal, dedicated, and highly knowledgeable. Together, we’re steadfast in our mission to deliver reliable, local, and personalised insurance solutions, backed by in-house claims support.

“We’re also proud to offer meaningful employment opportunities for young people in Orkney, who want to stay on the island and build professional careers in the financial sector.”

Founded in 1979 by Robin Hancock as Nord Insurance Services, the business has evolved through various ownerships and strategic phases. Becoming part of TL Dallas in 2024, aligned with the group’s wider expansion across the Highlands and Islands, where the firm now has offices in Inverness, Elgin, Lerwick and Kirkwall.

Nord Dallas now proudly supports a wide range of local events and organisations, including Orkney Rugby FC, Orkney FC, various agricultural shows, the Orkney Folk Festival, and the Christmas Exhibition at the Pier Arts Centre. In 2025, the business was also a proud sponsor of the Island Games, which were hosted in Orkney. The event gained national attention, with HRH Princess Anne attending the opening ceremony and Lorraine Kelly serving as Games Ambassador, promoting the event on national television. Nord Dallas also regularly donates to local charities, including the Orkney Food Bank, Clan Orkney, and Right There Orkney, with further local causes supported throughout the year.

Today, Nord Dallas provides a wide range of commercial and personal insurance products, as well as risk management services. The firm specialises in tailored insurance solutions across sectors such as renewables, agriculture, construction, haulage, leisure, and food and drink; whilst also offering personal cover including home, motor, travel, and high-net-worth insurance for valuables such as fine art, jewellery, and holiday homes.