Scotland now a ‘smartphone society’

MobileBankingScotland has been revealed as a “smartphone society” after a new survey showed Scots are now using their phone more than any other platform to access the internet.

According to the latest Ofcom communications market report, nearly four in ten (37 per cent) of internet users in Scotland cite smartphones as the most important device for accessing the internet compared to just over a quarter (26 per cent) for their laptop and 27 per cent for a tablet.

In the past year smartphones overtook laptops as the most important device for going online, with 45 per cent rating the laptop the most important in 2014, compared to 21 per cent for their smartphone.

The phones are particularly favoured by younger people going online, with half of 16 to 34-year-old internet users and 45 per cent of 35 to 54-year-olds saying they are the most important device for doing so.

The findings contained in the Ofcom report, its tenth annual review of the communications market in Scotland.

Ofcom Scotland director Vicki Nash said: “Scotland is now a smartphone society. It’s the device of choice for accessing the internet.

“I think part of the attraction is you can be mobile with a smartphone. You can be mobile with a tablet or a laptop but smartphones are much more portable and you can do whatever you want to do, whenever you want to do it, wherever you want to do it.”

She added: “For younger people they have grown up with the internet and are more confident being online.

“They have far fewer security concerns because they have grown up with it and think any way they can access it is fine. They are more likely to be buying online and banking online.”

Just over six in ten (63 per cent) adults in Scotland now own a smartphone, slightly below the UK average of 66 per cent.

Meanwhile, take-up of 4G service among smartphone owners has risen by 25 per cent between 2014 and 2015 to reach 55 per cent, higher than the UK average of 45 per cent.

Tablets have increased in popularity in the last year, with more than half of adults (52 per cent) now owning a tablet computer, up from 42 per cent last year.

Internet users in Scotland now spend 19.9 hours online each week, the report found.

Almost three-quarters (73 per cent) of households in Scotland now have access to fixed and mobile broadband at home while 59 per cent of adults have online access through a mobile phone.

The study also found changes in the way people view TV content, with fewer people likely to watch it at the time it is transmitted as catch-up viewing becomes increasingly popular.

There was a net increase of 36 per cent for people watching non-subscription catch-up such as iPlayer and 24 per cent for watching content that had been personally recorded.

Meanwhile, fewer people watched TV in the traditional way, with a net drop of 34 per cent in the number of people who watched it at the time it was broadcast.

Money spent on TV programmes for Scotland increased last year, with spending by the BBC and STV on programmes specifically for Scottish viewers rising by 29 per cent from 2013 to reach £68.6m in 2014.

The number of TV hours produced specifically for viewers in Scotland has increased by 57 per cent since 2009, to 2,573 hours in 2014.

The report also found that adults living in Scotland are the least likely in the UK to send post, with more than a third (36 per cent) saying they had not sent any in the past month.

Survey research involved 3756 people aged over 16 across the UK, including 492 in Scotland, in January and February this year.

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