TSB pays 96% of SME suppliers within seven days

TSB has provided cash flow to small and medium-sized business suppliers across the UK during the pandemic, paying 96% of invoices within seven days over the last six months.

According to the Federation of Small Businesses, over £23 billion of late invoices are owed to businesses across Britain and over 60% of small businesses have been subject to late or frozen payments in the wake of the Covid-19 outbreak.

TSB committed to paying these suppliers in less than ten days in March 2020 – a key part of its responsible business strategy, the Do What Matters Plan.

TSB’s seven-day payment record also goes beyond the new requirements of the Prompt Payment Code, which was last week strengthened to require companies to pay 95% of small suppliers within 30 days, from 1 July 2021.

Alongside this prompt payment, TSB has also pledged to write a 30-day guarantee into all supplier contracts going forward, as a further commitment to the UK businesses it works with in the future. In the second half of last year, 99% of all invoices were paid by TSB within 30 days.

Marc Armengol, TSB corporate strategy director and executive sponsor of TSB’s programme to support SMEs, said: “Small businesses are the backbone of the British economy and it is important in these challenging times we do everything we can to help them survive and thrive.

“Lockdowns have put additional pressure on their cashflow, so we looked to speed up the time it takes to pay our supplier partners, particularly the smaller ones, to help relieve this pressure.”

Suren Thiru, head of economics at British Chambers of Commerce, added: “With firms continuing to report significant cash flow difficulties, and our research suggesting that late payments have risen during the pandemic, we are pleased to see the proactive steps taken by TSB to ensure their suppliers are paid in a timely manner. The action taken by TSB, which goes beyond the agreements in the Prompt Payment Code, is a good example of what can be done to improve relationships between businesses - a key part in addressing the problem of late payment.”

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