TSB to open new IT centre in Edinburgh

TSB is set to open a new IT centre in Edinburgh in a move to drive the expansion of digital banking as part of a £130 million investment, creating 100 technology jobs.

The opening of the new centre, based in Henry Duncan House in George Street, will see 100 new jobs added to the region, including technical specialists, data engineers and analysts, and IT run specialists.

The centre is due to open in April this year.

The plans to open the new centre comes as TSB announced that it has selected IBM Services as its strategic partner to accelerate the bank’s ambition to become a truly digital business with IBM cloud capabilities.

The investment plan to transform digital channels over the next three years is part of TSB’s 2022 strategic plan, announced by the bank’s new CEO, Debbie Crosbie, in November last year and builds on TSB’s commitment in March 2019 to consolidate its IT operations and optimise how it runs its IT infrastructure and supplier relationships.

The services agreement will see IBM build and manage TSB’s private cloud environment, running services across TSB’s core banking platforms with all of the infrastructure being operated and managed by IBM under supervision by TSB.

Suresh Viswanathan, TSB’s chief operating officer, said: “Our partnership with IBM marks the next exciting phase in our tech transformation. At a time when both the pace of change and the customer demand for new services is increasing, our partnership ensures our digital offering remains competitive and allows us to act faster to meet the needs of TSB customers.”

Tosca Colangeli, IBM UK and Ireland, Global Technology Services general manager, added: “As the financial services industry continues its rapid digital transformation, banks need a reliable, resilient and secure technology environment to meet the needs of customers and address complex security and regulatory requirements.

“An open hybrid IT cloud platform, built and managed with IBM’s deep industry expertise, is the best foundation for financial services providers to respond to these challenges and prepares them to securely integrate with IBM financial services ready public cloud capabilities in the future.”

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