Softcat

Katharine Wooller, chief strategist – financial services at Softcat plc, looks at how growing AI adoption may be putting financial services industry jobs at risk. Financial Services is often seen as the poster child for AI driven efficiencies. AI excels in data-rich environments, and our indus

Katharine Wooller explores the adoption of artificial intelligence in the financial services industry, weighing the technology's transformative potential for efficiency, customer service, and inclusivity against the significant challenges of regulation, data governance, and ethical risks. AI is much