More than half (52%) of board members appointed to UK financial services firms in the past 12 months brought technology expertise to the table – up from 36% the year prior – as AI and emerging technologies rise up the corporate agenda. The latest EY European Financial Services Boardroom
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HM Revenue & Customs (HMRC) has been accused of a "cover-up" regarding its staff's unauthorised use of artificial intelligence to reject research and development (R&D) tax credit claims. The controversy follows a legal defeat in August, where a tax tribunal ordered HMRC to disclose whether i
Carlos Gemmel discusses Scotland's burgeoning artificial intelligence sector, looking at its strengths in talent and innovation, while also pointing out the challenges in securing growth capital for globally ambitious start-ups. Artificial intelligence is often spoken about in sweeping, futuristic t
Katharine Wooller explores the adoption of artificial intelligence in the financial services industry, weighing the technology's transformative potential for efficiency, customer service, and inclusivity against the significant challenges of regulation, data governance, and ethical risks. AI is much
A new programme helping Scottish companies seize the benefits of artificial intelligence (AI) has been launched. Supported by nearly £1 million of Scottish Government funding, it will offer small and medium-sized businesses (SMEs) a range of support – including tailored consultancy servi
Digital transformation firm Zudu doubled headcount to 23 in 2024 and is on track for significant double-digit revenue growth to around £3.5 million in 2025 [2024: £2.1m) while targeting £10 million by 2027, driven by surging demand for AI-enabled solutions. Based in Edinburgh, Zudu
The UK banking sector is on the verge of a significant transformation, with a planned £1.8 billion investment in generative AI by 2030 set to put 27,000 jobs, 10% of the industry's workforce, at risk.
AI has become a topic that some people in business simply do not want to talk about, do not want to read about, and don’t really want to understand until it all feels like it has “settled down” a bit. For that reason, the ongoing legal action from Disney and Universal against AI pl
KPMG Australia has developed a sophisticated AI agent that prepares complex tax advice in a single day – a task that previously took human teams two weeks. The 'agentic' AI system was built using a colossal 100-page prompt, marking a significant leap in the firm's adoption of artificial intell
A judge has criticised a taxpayer for using an artificial intelligence chatbot to argue his case in court after it "hallucinated" non-existent legal precedents. Marc Gunnarsson used AI to help prepare his legal submissions when appealing a decision by HM Revenue and Customs (HMRC). The tax authority
HM Revenue and Customs (HMRC) has confirmed it uses artificial intelligence to analyse taxpayers' social media posts as part of criminal investigations into tax evasion.
Hywel Ball, the former UK head of EY, has warned that the Big Four professional services firms face significant challenges in adopting artificial intelligence due to their sheer size. Announcing his new board roles at two AI-focused boutiques, Mr Ball argued that smaller, more nimble start-ups have
Professional services advisory firm Hutcheon Mearns has launched a new artificial intelligence (AI) consultancy service and product offering, following the integration of specialist firm Rock River Research. The move, which coincides with the firm's 10th year of operation, signals another step chang
Businesses that undertake effective assessments of their artificial intelligence (AI) systems can better harness the technology’s potential to boost innovation, productivity, and growth, according to a policy paper published by ACCA (the Association of Chartered Certified Accountants) and EY.
NatWest Group has announced a new, five-year collaboration with Amazon Web Services (AWS) and Accenture to transform the way it serves its customers by accelerating the modernisation of its digital, data and analytics, and AI capabilities. The collaboration will enable NatWest to provide more intuit
