Consumer rights organisation Which? has claimed that the UK's largest airlines and holiday provers are breaking the law by either refusing to refund customers or issuing credit notes automatically for cancelled flights and package holidays.
The Royal Bank of Scotland has received criticism for failing to provide a concrete date for the implementation of Confirmation of Payee (COP) technology, which is designed to prevent one of the most common types of fraud.
First Direct, Starling Bank and Monzo have come out on top in the latest current account satisfaction survey carried out by Which? - while Scottish lenders Clydesdale, RBS and Bank of Scotland were in the bottom five.
UK shoppers plan to increase their spending on Black Friday this year despite being more cautious than 12 months ago, new research from Scottish Friendly has revealed. Further still, more than half (51%) of consumers don’t believe that buying discounted Black Friday items makes you better off
Which? has tracked a range of popular products included in last year’s Black Friday sales and found that 95% were available cheaper or the same price from the same retailer at least once in the six months that followed.