Tsb

TSB has published new figures on how many customers it has helped in Scotland using remote communication channels which allow customers to bank from the safety of their own homes. Overall, 12,207 customers in Scotland have used Smart Agent, the new online chat service.  Since the outbreak

New findings from TSB reveal that over two-fifths of people in the UK (42%) suspect they have been targeted by a phishing attack during the COVID-19 outbreak.

TSB has launched a new Smart Agent function on its website to give customers immediate access to the measures the Bank has introduced during the coronavirus pandemic, including how to apply for a repayment holiday on mortgages, personal loans and business loans. Customers now have the ability to ask

TSB has today announced that its CEO, Debbie Crosbie, and the bank’s executive committee are voluntarily giving up their bonus awards for 2020 amidst the economic uncertainty of coronavirus crisis. TSB said that throughout the last month, TSB has been taking action to support businesses a

TSB has today announced it will ensure that all of its smallest suppliers will be paid within just 10 days of invoicing the bank. The move will apply to all companies that supply goods and services to the bank, even if the contract allows it to pay over a longer period.

Half of the small companies in Scotland have insufficient access to funding, according to the latest Small Report 2020 by Small Business Britain.

Scottish banks have been ranked lowest for customer service in the latest Competition and Market Authority (CMA) analysis.

TSB has increased the number of business banking face to face relationship managers it has in Scotland from four to ten. (from left) Back Row: Billy Stewart, Louise Allan, Dean Thomson, Martin Hay, Jim Pritchard and Calum Johnston

TSB is set to open a new IT centre in Edinburgh in a move to drive the expansion of digital banking as part of a £130 million investment, creating 100 technology jobs. The opening of the new centre, based in Henry Duncan House in George Street, will see 100 new jobs added to the region, includ

TSB has confirmed that 17 branches will be closed throughout Scotland as part of its strategic plan. Last week, TSB announced that it would be closing 82 branches as part of a three-year strategic plan.

TSB has announced that it will close 82 branches as part of its new strategy.  The closures will reduce the bank's branch network from 540 to 454.

TSB is extending its free day-to-day Business Plus Bank Account offer from 18 months to 25 months. The key product features of the account are:

An IT glitch at the Royal Bank of Scotland (RBS) has prevented its credit card customers from accessing their accounts and paying off outstanding balances.

TSB suffered a loss of £105.4 million before tax in 2018, down from a profit of £162.7 million the year before, as it faced the impact of disruption to its IT systems last year. The bank's financial performance was "heavily impacted by the IT migration and subsequent service disruption",

Paul Pester The chief executive of TSB has welcomed the £775 million set aside by RBS for so-called 'challenger banks' as a "once in a generation opportunity to break the shackles" of the big banks, The Herald reports.